DynamicsAxSCM: Knowledge articles in Case management

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Источник: http://blogs.msdn.com/b/dynamicsaxsc...anagement.aspx
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When we made the Case management feature set in the AX 2012 release we reused a number of existing functionality or design concepts already in place in other areas of AX. Some of the concepts we used to work with cases were: Service level agreements from...(read more)

Источник: http://blogs.msdn.com/b/dynamicsaxsc...anagement.aspx