msdyncomm: Microsoft Dynamics CRM Helps Barcelona Deliver Improved Citizen Services

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Источник: http://www.youtube.com/watch?v=2pTpg...=youtube_gdata
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Microsoft Dynamics CRM Helps Barcelona Deliver Improved Citizen Services

Barcelona is one of the world's most innovative cities, from Gaudi's redefinition of modern architecture, to the use of technology at the 1992 Olympic Games. Microsoft has helped the city of Barcelona transform data into citizen services with Microsoft Dynamics CRM, shifting the focus to improved citizen services. The city is now able to be more proactive and communicate with citizens on the channel they prefer, from the internet to a telephone hotline. Learn more about how Microsoft Dynamics helps governments unite with their citizens at http://msft.it/MicrosoftDynamicsPublicSector.
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Источник: http://www.youtube.com/watch?v=2pTpg...=youtube_gdata